Terms & Conditions

Abacus Marquee & Event Hire also owns a subsidiary brand Party in your Garden who also share the below Terms & Conditions

**Goods will not be released to the hirer unless the goods are fully insured. The client must insure the equipment for its replacement value or take out the Abacus Marquee & Event Hire damage waiver (4% of ex VAT order value). If the client purchases a damage waiver from Marquee & Event Hire, this covers against theft, vandalism, fire and explosion and storm and tempest on Marquee & Event Hire property only which a reduced excess from £650 to £150, please refer to Marquee & Event Hire hire agreement.

Hire Terms

1. Booking

1.1. Hire period

The hire period is the date(s) that is shown on the quotation as the ‘Event date’.

Use of the equipment on days after the install date and before the strike date, other than to decorate, ‘set-up’ and pack away, is not permitted.

In the event that the equipment is used for days other than those stated, further reasonable charges can be imposed on the client by Marquee & Event Hire to cover wear-and-tear and any support requiring a call-out will be chargeable at a rate of £60+VAT per person per hour and is subject to availability.

1.2. Making a booking

The equipment inventory must be checked by the hirer and a confirmation e-mail sent to Marquee & Event Hire stating any corrections or accepting the inventory as it is. Within this e-mail a request to confirm the booking should be made.

Upon this request an invoice for the deposit (20% of total hire fee) shall be sent to the client immediately upon an order being placed. The client shall also be aware that the hire is not confirmed until the deposit is received as cleared funds. The balance payment is due as cleared funds with Marquee & Event Hire 2 weeks before the event date stated on the quotation.

1.3. Cancellation

In the event of a full cancellation OR partial cancellation (i.e. items removed from the inventory) the following charges will be invoiced to the customer to be paid by the date of the hire. All cancellations will include the loss of the deposit.

Cancellations more than 28 days before the time of hire – no further charge.

Cancellations between 14 and 28 days before the time of hire – 20% of the total hire charge. • Cancellations less than 14 days before the time of hire – 55% of the total hire charge.

2. The site

2.1. Requirements

All quotations given by Marquee & Event Hire are under the assumption that the site for erection is level and of a firm stature. The entrance to the site should be of sufficient size for a large vehicle and its load.

It is also assumed that the area in which the marquee is being erected is of a suitable size, clear of any animal feces and clear of obstructions. If access to the site is prohibited due to ground conditions, Marquee & Event Hire reserves the right to alter the location of the marquee to a position that is reasonably accessible.

2.2. Delays

Marquee & Event Hire reserves the right to charge the client if delays are encountered as a result of the site not being ready at the time and date agreed. The hourly charge will be £100.00 and will be divisible to the nearest half hour.

2.3. Damage

The company cannot be held responsible for any damage caused to the site included buried features unless clearly marked by the hirer.

The hire charges do not include any repairs or making good to the site that may be required.

3. Third party cross hires

Marquee & Event Hire does not accept liability for equipment failures from any of its 3rd party suppliers (i.e.toilets, generators, refrigeration trailers). If the quotation has been accepted by the client in the form of a deposit being paid to Marquee & Event Hire against the referenced inventory, it is assumed that the client has approved the 3rd party contractor and the equipment they supply, and any grievances will be taken up directly with that supplier.

4. The responsibilities of the client

The hirer is responsible and will indemnify the company against any loss or damage whatsoever the cause for all of the equipment on-site for the entire duration of the hire including installation and removal days unless the hirer has paid the damage waiver fee referred to on the quotation/confirmation of order.

If the client purchases a damage waiver from Marquee & Event Hire, this covers against theft, vandalism, fire and explosion and storm and tempest on Marquee & Event Hire property only with an excess of £150 (reduced from £650 without damage waiver) payable by the client. Cross-hired equipment, namely generators, toilets and refrigerator trailers are not covered.

The client shall provide clear indication as to where the equipment should be placed. Alternatively Marquee & Event Hire will set up where it sees fit.

Only Marquee & Event Hire shall have authorisation to alter any part of the equipment prior to, during or post erection i.e. the removal of guy ropes is NOT permitted.

The client must leave the marquee in a clean and tidy state, free from any items not belonging to Marquee & Event Hire. This also includes litter, glassware, vomit, and spillages. Time spent by Marquee & Event Hire employees clearing items from the marquee will be chargeable at £20.00+Vat per employee per hour.

5.  Damage Waiver

It is the responsibility of the client to insure all goods by either:

i)               Obtaining a 4% damage waiver from Abacus Marquee & Event Hire which will cover for the cost of fire, theft, vandalism, storm and flooding.  The damage waiver does not cover any negligence or carelessness by the client or their guests.

ii)              Obtaining insurance to cover fire, theft, vandalism, storm & flooring to cover the total replacement value

6. Third-party liability

Marquee & Event Hire will not be responsible for, and the client will indemnify the Company against all claims for injury to persons or loss or damage to property, however, caused unless it is proved that such injury or damage resulted from faulty materials, workmanship, or negligence.

7. Force Majeure

Whilst every effort will be made by the company to complete any orders, the company cannot be held liable for non-completion of orders due to matters beyond its control.

8. Booking Event Toilets

If you have booked toilets within your booking please note they would be unable to be removed from your booking and full payment for these toilets will be required if you do decide to cancel them.  This applies to all toilets provided by Abacus Marquee & Event Hire.